Language training for the team

What You Will Learn

√  How to manage a call conference with German clients

√  How to conduct a team meeting effectively

√  How to handle the emails and the phone with great success

√  How to deliver a convincing presentation in German

√  How to approach the cultural differences with the German clients

Description

If you are a part of a team working with German clients, you have for sure regularly call conferences or client visits and email correspondence on a daily basis. You probably have to deliver presentations from time to time too. Honestly: it’s not always easy, for many reasons. Language, cultural differences, anxiety, stress: many factors can give you a hard time. You will learn how to overcome difficulties, how to get more secure in the language (and in yourself) and how to handle the cultural differences. You will also learn how to make great presentations for your German clients.

Training Content

How to manage a call conference with German clients

You don’t have face-to-face contact with your German client or business partner, line disturbances, it takes a long time, you don’t understand the question of your interlocutor: a lot of factors during a call conference can give you a hard time. We’ll give you a lot of tips and tricks how to manage difficult situations during the call conference.

How to conduct a team meeting effectively

Well prepared, starting and finishing on time, perfect moderation, short presentation, keep meeting minutes, only topics which concern all the participants: sounds like a perfect team meeting. How to achieve this? We will show you.

How to handle the emails and the phone calls with great success

If you work for or with German clients, you start and answer phone calls plus write and receive emails. There are tons of small tricks how to manage the correspondence in a nice and effective way. We know a lot of tricks and we would be more than happy to show you those.

How to deliver a convincing presentation in German

95% of the PowerPoint presentations are just bad. Crowded with text with hardly visible letters, without animation, bad timing and the list goes on. In addition, the presenter is struggling with the language, there isn’t any dynamic or structure in the presentation and it’s boring. We will teach you how to make an informative and optically attractive presentation and will tell you how to prepare, execute and evaluate a great presentation.

How to approach the cultural differences with the German clients

Should I make small talk with the German clients? Can I talk about politics? Can I ask him or her about his or her family? Is it all right when I’m 5 minutes too late for the meeting? Can I give my German clients a small gift? How many times should I apologize when something went wrong? If you cannot immediately answer these questions, you need probably some help in intercultural relations and differences. Don’t worry, we will help you.